10 Tips to Overcome Blogger’s Block

Almost two months ago, our company implemented blogging into our social media strategy as a way for our employees, customers, and community to learn more about our incredibly dynamic team. I’ve enjoyed the process so far, but some days I experience the crippling effect of blogger’s block and the symptoms associated with it—restlessness, frustration, stress, …

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8 Things to Focus On When Writing a Resumé

8: Is my experience relevant? Always be sure to list experience that is relevant to the position that you are applying for. For example, I hire Registered Nurses and Practical Nurses, as well as Personal Support Workers. I often receive resumés that list experience from places like Lawn Care companies or Dog Walking businesses. When applying for the position of …

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Maybe That Customer Isn’t So Difficult After All

We’ve all experienced times where we thought "this customer situation will not be rectified", or "this customer is just too difficult", or "there is no way to please them". I believe that nine times out of ten, a customer situation can be diffused and it is all in the approach you take with that customer. Here …

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