Right off the hop, I realize that my word for this month is actually 2 words. I’ll move along assuming this is forgivable because it’s one huge, important concept. Customer service has been at the backbone of every single company I’ve ever worked for in the entirety of my working history. I think I’ve labeled …
Continue reading The Word of the Month for November is Customer Service
The Word of the Month for October: ACCOUNTABILITY Accountability: the quality or state of being accountable especially: an obligation or willingness to accept responsibility or to account for one's actions. Early in my career, I vulnerably admit that rather than facing accountability head-on, I always looked to prove why I was right or why I wasn’t to …
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I remember back in 2012 when I joined Toastmasters. I thought to myself; I’m going to learn to be the best speaker... EVER! I got up and spoke whenever I had the chance. I gave speeches. I participated. My goal initially was to “um” and “ah” less, get my speech manual completed and rise to …
Continue reading The Word Of The Month For September – LISTEN
Every single day, I’m astounded at what I get to do for a living. Running a growing tech company, I get to wear many hats. Everything I do on a daily basis leads to our ultimate goal; bringing our solution to those who need it. When I’m asked; “what’s your favourite part of your job?”, …
In June of 2018, Facebook implemented the ‘memories’ feature to help you reflect on postings of the past. Every day since, I’ve received a flood of memories, some of which make me smile and others which make me laugh. As I look back on my own memories, I started to notice a trend. A lot …
Technology & Innovation – we’re obviously pretty huge fans of both here at StaffStat. I could literally fly into Toronto from Sudbury, catch an Uber to my AirBNB and order SkiptheDishes (and all from my phone). Hotels are great. After all, they’re what has housed business people for the last century. Having said that, when …
Continue reading 5 Tips For Booking AirBNBs When Traveling For Business
Mom advice. We all get it. If you’re a mom, like me, you likely give it freely. And, why not? We’ve lived and we’ve experienced things (both good and bad) and we want to impart that knowledge to those we love. Makes sense. What’s funny when you think about it is how it can also …
Continue reading 4 Pieces of Life & Business Advice from a Mom & CEO
