As I’ve navigated through challenges, victories, and life in general, these are the gems I’ve picked up along the way. Goals are everything. If you run around aimlessly wondering when life will happen, it likely never will. Think of what you want your end result to be, figure out the steps to get you there …
Category: Mel
5 Ways To Make The Most Of Work-Related Travel
Scenario 1: You’re firmly planted at your desk. You’re getting things done and checking items off of your to-do list. There is no doubt that you’re making things happen. You have online meetings, you take customer service calls, you answer emails. You do what you need to and you know that you serve a true …
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Write About It: The Importance of Journaling
On December 29th, 2019, I sat at a kitchen table with my sister. It was a planned coffee and Bailey’s date and while we sipped our warm mugs of joy, we got to task. Before my arrival, she gathered some of my mother’s belongings. She asked if we could go through everything; maybe there would …
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The Word of the Month for November is Customer Service
Right off the hop, I realize that my word for this month is actually 2 words. I’ll move along assuming this is forgivable because it’s one huge, important concept. Customer service has been at the backbone of every single company I’ve ever worked for in the entirety of my working history. I think I’ve labeled …
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The Word of the Month for October: ACCOUNTABILITY
The Word of the Month for October: ACCOUNTABILITY Accountability: the quality or state of being accountable especially: an obligation or willingness to accept responsibility or to account for one's actions. Early in my career, I vulnerably admit that rather than facing accountability head-on, I always looked to prove why I was right or why I wasn’t to …
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The Word Of The Month For September – LISTEN
I remember back in 2012 when I joined Toastmasters. I thought to myself; I’m going to learn to be the best speaker... EVER! I got up and spoke whenever I had the chance. I gave speeches. I participated. My goal initially was to “um” and “ah” less, get my speech manual completed and rise to …
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Does What You Do Excite You?
Every single day, I’m astounded at what I get to do for a living. Running a growing tech company, I get to wear many hats. Everything I do on a daily basis leads to our ultimate goal; bringing our solution to those who need it. When I’m asked; “what’s your favourite part of your job?”, …
