The Word of the Month for November is Customer Service

Right off the hop, I realize that my word for this month is actually 2 words. I’ll move along assuming this is forgivable because it’s one huge, important concept. Customer service has been at the backbone of every single company I’ve ever worked for in the entirety of my working history. I think I’ve labeled …

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The Word of the Month for October: ACCOUNTABILITY

The Word of the Month for October: ACCOUNTABILITY Accountability: the quality or state of being accountable especially: an obligation or willingness to accept responsibility or to account for one's actions. Early in my career, I vulnerably admit that rather than facing accountability head-on, I always looked to prove why I was right or why I wasn’t to …

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5 Tips For Booking AirBNBs When Traveling For Business

Technology & Innovation – we’re obviously pretty huge fans of both here at StaffStat. I could literally fly into Toronto from Sudbury, catch an Uber to my AirBNB and order SkiptheDishes (and all from my phone). Hotels are great. After all, they’re what has housed business people for the last century. Having said that, when …

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