After reading Mandy’s blog yesterday, I was inspired to write about one of the core values listed that I would consider to be one of the fundamental components to any successful business: customer service. I don’t think there has ever been a day, nor will there ever be a day, where I say “working in …
Tag: business-to-business
StaffStat Trip 1 – Done!
As I believe I mentioned in a previous blog, Monday, July 4 was the day that I left the comfort and familiarity of my position as the Recruitment Manager at Plan A to pursue a new career in sales with StaffStat. This past week and a half has been a learning curve for me; I’ve …
Customer Service… It Isn’t Just a Department
We all have at least one story; a story of a customer service experience that was outstanding or one that still has you astonished. If you don’t have a story, I am sure you have heard one. Many people share their experiences with friends and family, and some share those experiences on review sites for …
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Maybe That Customer Isn’t So Difficult After All
We’ve all experienced times where we thought "this customer situation will not be rectified", or "this customer is just too difficult", or "there is no way to please them". I believe that nine times out of ten, a customer situation can be diffused and it is all in the approach you take with that customer. Here …
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4 Reasons Why Relationship Building is Important for Your Business
“If people like you they will listen to you, but if they trust you, they’ll do business with you.” ~ Zig Ziglar The single most important component to building a business is to build relationships with your clients/customers. By interacting with your clients you can learn to customize your product or service to meet their …
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The A Dot 