Has a business ever gone above and beyond for you, promised you something and over-delivered, or made you feel incredibly special? What did you do? How did you feel? Chances are, you most likely told others about your positive experience. You should use these experiences to provide the same feeling to every customer you interact …
Tag: customer relationship
4 Reasons Why Everyone Should Work in the Service Industry at Least Once.
I’ve been a server since I was fourteen years old. I started working at a little restaurant back home as a waitress as I was going into high school, and that’s where my love of serving began. I served all through high school and continued to serve once I moved to Sudbury for college. I …
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Customer Service… It Isn’t Just a Department
We all have at least one story; a story of a customer service experience that was outstanding or one that still has you astonished. If you don’t have a story, I am sure you have heard one. Many people share their experiences with friends and family, and some share those experiences on review sites for …
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